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About
Skills
Experience
Picture of the day
About
Skills
Experience
Picture of the day
Software Engineer
ResMed
June 2022 - Present
Developing PC application using React.js and Electron.NET
Adding support for new devices to an existing PC application using Visual Studio C++
Investigating, responding and resolving (when required) to reported field issues/questions
Engaging with stakeholders to write and update software specification documents
Associate Application Developer
DXC Technology
Feb 2020 - June 2022
Full stack development (ASP.NET MVC 5, IIS and MongoDB) supporting various aspects of the Software Development Life Cycle
Using CSS, Bootstrap, JavaScript and usability principles to style developed products that match existing client design language
Building client reports through MongoDB shell queries (via aggregation, projection)
Identifying slow running queries using the MongoDB Database Profiler in order to determine indexes required
Debugging issues by observing server logs, DB documents and the browser console
Updating existing Microsoft SQL Server stored procedures and RDL reports
Extending a core Policy Administration System (PAS) product by implementing external web applications that interact with APIs and the PAS inbound service
Technical Expert
Apple
Aug 2019 - Feb 2020
Completed repairs for iOS devices while continuing to provide technical assistance to customers with devices across the Apple ecosystem
Lead team meetings to share knowledge with team members and advocated best practices
Technical Specialist
Apple
Aug 2017 - Jul 2019
Provided iOS technical/IT support and education
Built rapport and repaired relationships between the brand and customers who had experienced past
Reassured customers when delivering product diagnoses and potential solutions
Intern
Telstra
Aug 2016 - Aug 2017
Liaised with account managers to determine customer requirements
Network discovery and data analysis to ensure data integrity across Telstra systems
Submitted orders for Telstra carriage products and network devices